Postage & Shipping
Colour Frenzy: Shipping Now Available!
Get your race packs and any merch delivered straight to your door with our new postage options. No more waiting in line—just order and enjoy!
Australia-Wide Flat Fee
We are excited to be able to offer a Flat Rate of $15 per order anywhere in Australia!
When to Expect Your Gear
All orders will be dispatched in batches until approximately two weeks before the event date.
Once shipped, packages usually arrive at your location within five working days. If you feel there’s a hold-up and you’d like us to investigate what we can do to speed things up, just shoot us an email at tickets@colourfrenzy.com.au, and we’ll do our best to get things moving.
Our goal is to provide you with fast delivery and full communication, so you never have to wonder what’s going on.
Shipping Cut-Off
To ensure your order arrives in time for your colourful day, we stop shipping 15 to 20 business days before the event date, depending on your location.
You can still purchase tickets after this shipping cut-off date, but please note there may be a price increase for last-minute ticket purchases. If you order after the cut-off, you’ll be able to pick up your race packs and merchandise during race pack collection on the Saturday before the event.
Refunds of Shipped Items
Colour Frenzy does not offer refunds on tickets or merchandise if you change your mind. If your shipped items are faulty, please email us at admin@colourfrenzy.com.au with your ticket number, details of the item, and images of the damage. Upon approval, we will replace the item at the event location on event day or during race pack collection.
Date Changes
In the event of a date change, your tickets will automatically be transferred to the new event date.
If you cannot attend the new date and your items have already been delivered, you can receive a refund on your ticket entry, minus a $5 fee for your race pack. Please note that refunds for merchandise that has been shipped are not available.
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